Be our Guest
Carriage Pointe, Reunion Resort
Owner: Louise Mckenzie
Please check out our webpage on vrbo.com for a quote, more information and booking
Our rental home is designed to make you feel at home away from home with the right amount of household items for your day to day living that you don't have in hotel rooms but with the comfort and space in your own 2 storey house with the use of resort facilities.
The Reunion resort is a the perfect distance from all the hustle and bustle of the entertainment and parks to rest and relax but the perfect small commute to the I4 to head to Orlando or 5-6 miles to all the Disney resorts and downtown Disney. There is the pool and hottub directly opposite to enjoy anytime of the day in to the night.
Come and be our Guest...
MORE SPECIFIC INFORMATION IF YOU WOULD LIKE TO BOOK ....
CHECK IN & CHECK OUT PROCESS
Once confirmation and full payment is confirmed, up to 2 weeks before your arrival we will send you the lock box code and information for your pending arrival. The beauty of this townhouse is there is no check in. You may go straight to the property on your arrival date after 4 pm (unless otherwise agreed in advance) and start your holiday. When you arrive at the front door you will have a lock box with a combination at the side of the door. If you are arriving at night, there is a reaction light above the lock box that will come on to see the numbers. You will press the 4 digit code and unlock the door and return the key to the lock-box with the code. Inside you will have a travelling key as per instructions for your use.
SMOKING & PET POLICY
There is NO SMOKING IN THE UNIT OR PETS PERMITTED (unless pets have been previously approved and pet addendum signed).
Guests are responsible for the property, its contents, and themselves during occupancy. Guests must lock windows and doors securely when not in the premises. The owner shall not be liable for any loss of property or personal injury as a result of fire, theft, breakage, burglary, or otherwise or for any accidental damage to persons/guests.
Rearranging the furniture or removing any items from the unit is prohibited.
Please read the General instructions as part of this agreement for taking care of the house.
After Check-out, the Rental Manager will inspect the unit for damage, missing items, and abnormally dirty appearance. If the Rental Manager determines that damage is present, items are missing, or the unit is abnormally dirty, the Rental Manager will repair the damage, replace the missing items, and/or perform a deep clean of the unit at the Renter’s expense. Renter will be informed and the damage is to be claimed via the insurance or paid by the renter.
If you cancel more than 45 days prior to your scheduled arrival date and prior to any final payment being made, there will be a cancellation fee of $50 and your deposit will be returned. If you cancel after the final payment, the refund amount will be determined at that point in time having regard to the circumstances of the reservation and cancellation at the sole discretion of the owners.
We will send a payment request via email normally for credit card payment unless otherwise requested. The deposit of 50% of your fees and further final payment to be taken 45-30 days before your arrival including the $49 damage protective insurance (covers $1500 damage) payable via the request made to you from the insurances website. (This is now only available to US residents so a $500 refundable deposit will be required with the final payment, returned once the property has been inspected)
WHILST YOU ARE THERE...
This is a private rental unit and not a part of the resort rental program. Please do not remove the towels or sheets from the unit and leave them at the pool areas they will not be returned to us.
LIGHTS AND AIR-CONDITIONING:
There is air conditioning in the whole house with one thermostat at the top of the stairs. Set the temperature required and the unit responds quickly. We appreciate you raising the temperature on the air conditioner to 78 degrees and turning off the lights when you are not in the unit and when you depart for home. It will still feel cool when you return to the house! Please do not put the air below 74 degrees or the unit could freeze up.
There is a dumpster/skip located at the end of Assembly Drive (the back of the cul-de-sac/right at roundabout outside); please do not leave any trash in the unit or place trash bags on the patio. Try and take trash daily to ensure cleanliness.
Please note that unless you have specifically requested and reserved an interim clean, there is no cleaning service during your stay. You are responsible for keeping the house clean and tidy during your stay. There are cleaning items with a hoover in the garage for your convenience. If you would like a clean & tidy up service ($95.00) during your stay please feel free to contact Jo Anne Costello our cleaning agent at JNJ Home Services. Please note “check out is 11am/check in is 4pm” unless you have made other pre-agreed arrangements with the owner.
If you have any problems with the door lock or lose a key please contact the Locksmith – details in the folder in the house
Always leave a key in the lock-box so you can get back into the unit. Please notify JNJ services if you have lost the key so they can be replaced for the next guest. The resort security is not able to help you back into the home.
GENERAL NOTES and STANDARDS:
WHEN YOU ARRIVE PLEASE TAKE A WALK THROUGH THE HOUSE AND NOTE ANYTHING YOU BELIEVE IS UNUSUAL OR ANY DAMAGE. If there is anything of concern please call JNJ services - all contact details are on the app, on your personal documents or in the house folder.
All baby/toddler/children’s items are free to use. Please ensure that they are put back in the storage areas (garage, plastic box in Den etc) clean and tidy for the next guest. The high chair must be put back clean as you would expect to find it for your child.
See detailed sheet (following) for all items that may be useful for your stay with little ones (and locations)
Please do not let small children walk through the home and go on furnishings with foods and juices.
ELECTRONICS/INTERNET with Century Link
We hope you find all items to be in working order, there are 3 TVs with cable, 3 DVD players, 2 Toshiba downstairs are multiregional ones and serve as media boxes. The one in the master bedroom is wireless for US DVD s and also a media box. There are 2 speakers with iPod/iPad chargers/players in the living room and master bedroom. There is a CD player in the twin bedroom.
We have 10 GB speed for the wireless internet. The access code for the internet is with your lock box details. If there are any issues please let us know.
IMPORTANT DEPARTURE INSTRUCTIONS:
THE MANAGEMENT COMPANY WILL BE DOING A STANDARD WALK THROUGH AND NOTE ANY DAMAGES OR MISSING ITEMS IN THE UNIT AFTER YOUR DEPARTURE AND ONCE THEY HAVE YOUR DEPOSIT WILL BE REFUNDED TO YOU.